As with all custom orders, a sample image must be sent before hand. At consultation we will discuss the fabric choices, the measurements, embellishments, and budget. I will then decide on the approximate price which will include the fabric, time spent, and shipping.
Please keep in mind that if the fabric choice is changed post designing, the price will adjust accordingly, as will the cost of the time spent to remake the garment. During the consultation I will answer any questions you might have, be they technical or otherwise. The goal is to make you a garment that you will wear with pride.
If you are not able to visit our Brandon studio, please refer to our measurement chart for the correct way to measure yourself.
Please include this in your order form.
Methods of Payment:
The only method of payment accepted by Carmen’s Design is PAYPAL. No other payment will be accepted.
How to order:
1. Submit your order via email, fax, or mail. Please see the ORDER FORM here.
2. You will receive a confirmation once order is submitted .
3. You will have to sign a contract and send it back to me along with your payment. Payment is 50% of grand total. This is used to buy materials and for time spent. The remaining 50% will be due upon completion.
4. You will receive digital photos of your unfinished garment and reports on a regular base.
Please note: your order is not regarded as confirmed until you signed the contract and sent payment / deposit! Please make sure that you do not exceed the time limit to make payments or return the contract as I will then have to cancel your order.
If you have a pattern and fabric that you would like to use, the cost will decrease. Please send the items along to the address listed on the Contact page. If I have to make the pattern, the price be higher. So if you see what you would like to wear in a pattern and buy your own
fabrics, I can create it for you at a discounted price.
The general process takes between 6-8 weeks with delivery. To guarantee your satisfaction, photos can be taken and sent to you via email during the process to show the progress made and to allow you to alter the length or cut of certain items.
The price depends on the weight of your order, the country you live in and preferred method of shipping. The shipping price will be added to the grand total, not paid seperately.
No order will be shipped without insurance. The cost will be added to your total shipping cost.
There are no returns on custom garments. Every garment is made to your specification.
*If garment cost is over $300 a secret gift will be sent along with the item.